Quality


We operate a Quality Management System designed to meet our customers' needs and regulatory requirements, whilst driving continual improvements in customer satisfaction. We strive for zero defects on every project and are proud of the standards we achieve.

Every Henry Boot project has a comprehensive Quality Management Plan, prepared before construction work starts. We also nominate a Quality Champion who monitors and audits the works for the duration of the project. This helps us achieve the highest standards and best value for our clients.

We aim to:

  • Produce defect free work
  • Offer value for money, buildability and best practice on all schemes
  • Continuously improve our delivery techniques
  • Provide the highest standards of aftercare

We know that customer satisfaction is crucial for repeat business and growth, and that management of quality plays a crucial role in maintaining and developing strong relationships with our clients.

All of our operations are officially registered under the internationally recognised BS EN ISO 9001:2008 Quality Management standard. Our Quality Management System is assessed and certified by Lloyds Register Quality Assurance (LRQA).

See a list of trade association memberships.

"A thoroughly professional job and well managed from start to finish."

Terri Hill, Rotherham MBC

"We have had four major developments on site and Henry Boot was by far the most professional company we have had dealings with."

A Johnstone, Carleton Green School, Blackpool

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