2011 - February 2011

TPAS Tenant Liaison Officer of the Year Recognition – 14/02/11


HBC’s Catherine Spooner narrowly missed out on Tenant Liaison Officer of the Year, but was highly commended at the TPAS regional awards in Manchester last week.

The Customer Care Coordinator, who works on the St Leger Decent Homes project in Doncaster, was nominated by the client for her hard work and commitment to improving tenant experiences.

The awards are in their fourth year and are organised by TPAS – Tenant Participation and Advisory Service – who work to support tenants and landlords to challenge, influence and control how their housing services should be delivered.

They recognise tenants’, social housing providers’ and contractors’ efforts to improve people’s lives, and use the awards process to share best practice in the sector.

“We are proud that Catherine has been recognised for her hard work and dedication – it’s a shame she missed out on the award but it doesn’t take anything away from her fantastic achievements on the St Leger Homes project.”

Karen Fisher, Customer Relations Manager, Henry Boot Construction

For more information contact:

Steve Allen
Business Development Manager